“We are a big customer of Acculabs and overall they are providing a sterling service. I dont know a better lab for postal samples.”
Our Values
- Transparency
We communicate openly and clearly with partners, providing visibility into our processes, standards, and performance so decisions can be made with confidence.
- Reliability
We design and deliver laboratory and logistics services that perform consistently in everyday practice, not just under ideal conditions.
- Collaboration
We operate with a partner-first approach, taking the time to understand their service models and adapting our support to fit how they operate.
- Consistency
We maintain dependable standards across workflows, reporting, and service delivery, ensuring partners can plan with confidence over time.
- Care
We approach our work with care for the people who rely on our services, recognising the responsibility that diagnostic delivery carries in healthcare. - Care
Our Commitment
With over 30 years of laboratory management, we’ve established and supported more than 120 clinical labs across NHS trusts, private hospitals, fertility clinics, and digital health providers. Whether you’re a local practice or an international health platform, we bring the knowledge and flexibility to meet your goals.
- Personalised supportWe understand that no two partners operate the same way. That’s why our services are built to adapt – from tailored turnaround times, to assembled test kits, seamless logistics workflows, and dedicated points of contact. We work closely with each partner to deliver diagnostics that fit seamlessly into their clinical pathways and brand experience.
- Industry-leading turnaround timesTime is critical in diagnostics. Our laboratories operate up to 12 hours a day, enabling rapid sample processing and prompt, reliable reporting. We help healthcare providers act quickly, with the accuracy and consistency they depend upon.
- Partnership-First ApproachWe operate as an extension of your team, responsive, transparent, and solution-focused. You’ll have direct access operational support, and scientific leads who are committed to your success.
- Quality, Compliance & Confidentiality
We are aligned with the UK’s highest clinical standards and operate under ISO-certified processes. Our commitment to data security, diagnostic integrity, and business continuity is a core part of every service we deliver.
- Personalised support