Our Values
- Integrity and Respect
We operate with transparency, fairness, and respect, valuing the confidentiality of patient data and the trust placed in us by our partners and each other.
- Support and Empowerment
We are dedicated to supporting our staff with a positive environment and our partners with a responsive service, so everyone feels confident and valued every step of the way.
- Continuous Growth and Innovation
We encourage curiosity and learning among our staff, fostering a culture that embraces new ideas and technologies to keep us at the forefront of diagnostics.
- Partnership Through Listening
We believe the strongest relationships are built by truly understanding and responding to the unique needs of each partner, working together as one team.
Our Commitment
With over 30 years of laboratory management, we’ve established and supported more than 120 clinical labs across NHS trusts, private hospitals, fertility clinics, and digital health providers. Whether you’re a local practice or an international health platform, we bring the knowledge and flexibility to meet your goals.
- Personalised supportWe understand that no two partners operate the same way. That’s why our services are built to adapt – from tailored turnaround times, to assembled test kits, seamless logistics workflows, and dedicated points of contact. We work closely with each partner to deliver diagnostics that fit seamlessly into their clinical pathways and brand experience.
- Industry-leading turnaround timesTime is critical in diagnostics. Our laboratories operate up to 12 hours a day, enabling rapid sample processing and prompt, reliable reporting. We help healthcare providers act quickly, with the accuracy and consistency they depend upon.
- Partnership-First ApproachWe operate as an extension of your team, responsive, transparent, and solution-focused. You’ll have direct access operational support, and scientific leads who are committed to your success.
- Quality, Compliance & Confidentiality
We are aligned with the UK’s highest clinical standards and operate under ISO-certified processes. Our commitment to data security, diagnostic integrity, and business continuity is a core part of every service we deliver.
- Personalised support